SERVICES FOR INDIVIDUALS
► Unlimited package
For activation Unlimited package , you must have “CITYNET” number, if you have no number yet , first you need to get number and download application for your telephone. Please see package terms of use.
► Top up balance
Topping up balance is possible through our website . See All the methods of filling the balance
► Call packet checking combinations
Checking the duration of the call package - dial 1112 and you will hear information about the remaining duration of the package automatically.
To check the balance on the number automatically, dial 1111 and listen to the answering machine.
► eSIM Internet for traveling abroad
You can open the Internet activation function with the corresponding button ◍ from the control panel in the application. see in detail
► Conference connection
Service activation: dial 1199 from the Citynet number (one-time service activation fee is 1 GEL, validity period is 30 days). Validity check: 1198. In case of valid unlimited package, you will not be charged additional fees for outgoing calls during the conference connection.
A conference connection provides simultaneous conversation with two or more subscribers (subscribers of any network). To activate the connection, call any first subscriber, after the answer we add a new speaker - press the button + Add (добавить) and call the second one, after the second answer, press the button to combine the connection, in case of calling the third one, repeat the same. The conference connection can be connected (including you) to a maximum of 5 subscriber.
► Automatic renewal of the unlimited calls package
If you want the already activated unlimited package not to expire, you should turn on the automatic activation button in your personal cabinet, after that the package will be automatically activated for a new period at the end of each period. In order to carry out automatic activations, there must be an appropriate amount on the balance of the number.
► Understanding the number / restoring the canceled number
To see your own number, enter the application settings, where the first one is Account Setup - here you will find your number. If the number is canceled due to inactivity, you should write to the private page of Sithinet's Facebook page and the operator will restore the number.
► International line
See international call rates
► Call recording function of the application
With the application "Cloud Softphone" you can record calls. When making a call from the application, click the recording button - Recording (Записъ), the subsequent conversation will be recorded independently of the telephone operator's network, through the functionality of the same application. The voice recording file will be saved in the corresponding section of the phone menu.
► Display the GSM button in the application
Without exiting the application, it is possible to make calls with an alternative GSM line, i.e. with the SIM card in the phone. For this, we can display a GSM button in the application - in the case of Android phones: go to the "settings" of the application, select "settings" and then "appear GSM button"
► Accumulation of bonuses
The bonus is charged for incoming calls to "Citynet" number from any other network. Specifically, for each minute of talk on an incoming call, 1 white bonus is automatically credited to the balance. Bonuses accumulated during the current day will be reflected on the balance of the "Citynet" number as soon as the next calendar day arrives. The bonus system does not affect conversations in the internal network.
► Detailed call transcript
See detailed information on outgoing and incoming calls in your personal cabinet.
► Number porting
A subscriber of any fixed network can port with his existing number to the "Citynet" network. For this, you need to contact us at (032) 2114411.
► SMS message
Sending a text message in the internal network of Citynet is free. See the conditions for sending SMS on Georgian mobile networks
► Call packet checking combinations
Checking the duration of the call package - dial 1112 and you will hear information about the remaining duration of the package automatically.
To check the balance on the number automatically, dial 1111 and listen to the answering machine.
► eSIM Internet for traveling abroad
You can open the Internet activation function with the corresponding button ◍ from the control panel in the application. see in detail
► Conference connection
Service activation: dial 1199 from the Citynet number (one-time service activation fee is 1 GEL, validity period is 30 days). Validity check: 1198. In case of valid unlimited package, you will not be charged additional fees for outgoing calls during the conference connection.
A conference connection provides simultaneous conversation with two or more subscribers (subscribers of any network). To activate the connection, call any first subscriber, after the answer we add a new speaker - press the button + Add (добавить) and call the second one, after the second answer, press the button to combine the connection, in case of calling the third one, repeat the same. The conference connection can be connected (including you) to a maximum of 5 subscriber.
► Automatic renewal of the unlimited calls package
If you want the already activated unlimited package not to expire, you should turn on the automatic activation button in your personal cabinet, after that the package will be automatically activated for a new period at the end of each period. In order to carry out automatic activations, there must be an appropriate amount on the balance of the number.
► Understanding the number / restoring the canceled number
To see your own number, enter the application settings, where the first one is Account Setup - here you will find your number. If the number is canceled due to inactivity, you should write to the private page of Sithinet's Facebook page and the operator will restore the number.
► International line
See international call rates
► Call recording function of the application
With the application "Cloud Softphone" you can record calls. When making a call from the application, click the recording button - Recording (Записъ), the subsequent conversation will be recorded independently of the telephone operator's network, through the functionality of the same application. The voice recording file will be saved in the corresponding section of the phone menu.
► Display the GSM button in the application
Without exiting the application, it is possible to make calls with an alternative GSM line, i.e. with the SIM card in the phone. For this, we can display a GSM button in the application - in the case of Android phones: go to the "settings" of the application, select "settings" and then "appear GSM button"
► Accumulation of bonuses
The bonus is charged for incoming calls to "Citynet" number from any other network. Specifically, for each minute of talk on an incoming call, 1 white bonus is automatically credited to the balance. Bonuses accumulated during the current day will be reflected on the balance of the "Citynet" number as soon as the next calendar day arrives. The bonus system does not affect conversations in the internal network.
► App Cloud Softphone voice connection settings
Adjust the sound settings of the application by going to the link
► Detailed call transcript
See detailed information on outgoing and incoming calls in your personal cabinet.
► Number porting
A subscriber of any fixed network can port with his existing number to the "Citynet" network. For this, you need to contact us at (032) 2114411.
► SMS message Sending a text message in the internal network of Citynet is free. See the conditions for sending SMS on Georgian mobile networks
► Digital number and app download
► Balance replenishment
By going to the link, see the methods of filling the balance
► Call packet checking combinations
Checking the duration of the call package - dial 1112 and you will hear information about the remaining duration of the package automatically.
To check the balance on the number automatically, dial 1111 and listen to the answering machine.
► eSIM Internet for traveling abroad
You can open the Internet activation function with the corresponding button ◍ from the control panel in the application. see in detail
► Conference connection
Service activation: dial 1199 from the Citynet number (one-time service activation fee is 1 GEL, validity period is 30 days). Validity check: 1198. In case of valid unlimited package, you will not be charged additional fees for outgoing calls during the conference connection.
A conference connection provides simultaneous conversation with two or more subscribers (subscribers of any network). To activate the connection, call any first subscriber, after the answer we add a new speaker - press the button + Add (добавить) and call the second one, after the second answer, press the button to combine the connection, in case of calling the third one, repeat the same. The conference connection can be connected (including you) to a maximum of 5 subscriber.
► Automatic renewal of the unlimited calls package
If you want the already activated unlimited package not to expire, you should turn on the automatic activation button in your personal cabinet, after that the package will be automatically activated for a new period at the end of each period. In order to carry out automatic activations, there must be an appropriate amount on the balance of the number.
► Understanding the number / restoring the canceled number
To see your own number, enter the application settings, where the first one is Account Setup - here you will find your number. If the number is canceled due to inactivity, you should write to the private page of Sithinet's Facebook page and the operator will restore the number.
► International line
See international call rates
► Call recording function of the application
With the application "Cloud Softphone" you can record calls. When making a call from the application, click the recording button - Recording (Записъ), the subsequent conversation will be recorded independently of the telephone operator's network, through the functionality of the same application. The voice recording file will be saved in the corresponding section of the phone menu.
► Display the GSM button in the application
Without exiting the application, it is possible to make calls with an alternative GSM line, i.e. with the SIM card in the phone. For this, we can display a GSM button in the application - in the case of Android phones: go to the "settings" of the application, select "settings" and then "appear GSM button"
► Accumulation of bonuses
The bonus is charged for incoming calls to "Citynet" number from any other network. Specifically, for each minute of talk on an incoming call, 1 white bonus is automatically credited to the balance. Bonuses accumulated during the current day will be reflected on the balance of the "Citynet" number as soon as the next calendar day arrives. The bonus system does not affect conversations in the internal network.
► App Cloud Softphone voice connection settings
Adjust the sound settings of the application by going to the link
► Detailed call transcript
See detailed information on outgoing and incoming calls in your personal cabinet.
► Number porting
A subscriber of any fixed network can port with his existing number to the "Citynet" network. For this, you need to contact us at (032) 2114411.
► SMS message Sending a text message in the internal network of Citynet is free. See the conditions for sending SMS on Georgian mobile networks
