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The business portal is divided into 4 different BASIC, START, PLUS and COMFORT packages according to services. The functionality of all four packages is given below. The "Basic" package is free. The "Plus" package has significantly more features than the Basic and Start packages. The "Comfort" package includes access to the full functionality of the business portal. See presentation of services

 

Function	BASIC	START	PLUS	COMFORT
Detailed statistics of current calls SMS service on business portal Licensed ringtone - for standby mode Call forwarding to a mobile phone number Voicemail Recording of incoming / outgoing calls Conference calls function Template SMS function Control of the cash balance on the account Auto Dialer Connecting to the SMS service using API technology Advanced IVR management Offer/send SMS from IVR Automatically receive voicemail files by email Callback widget (site integration) More detailed information on calls - diagrams Download statistical information in Excel format The function of receiving incoming SMS to internal numbers Integration of  API services Queuing system for incoming calls Archiving of call records 6 - 10 channels (internal number) Courier decision Receive SMS about missed calls Monitoring of operators - "live" status "Live" monitoring of operators' calls Rated Evaluation Telephone System Callback function Callback statistics The function of downloading a specific call record Statistics of missed/missed calls 11 - 20 channels (internal number) Monitoring of call queues / extensive analytics Detailed statistics of current calls	✔	✔	✔	✔
SMS service on business portal	✔	✔	✔	✔
Licensed ringtone - for standby mode	✔	✔	✔	✔
Call forwarding to a mobile phone number	✔	✔	✔	✔
Voicemail	✔	✔	✔	✔
Recording of incoming / outgoing calls	✔	✔	✔	✔
Conference calls function	✔	✔	✔	✔
Auto Dialer	✔	✔	✔	✔
Connecting to the SMS service using API technology	✔	✔	✔	✔
Advanced IVR management		✔	✔	✔
Offer/send SMS from IVR		✔	✔	✔
Automatically receive voicemail files by email		✔	✔	✔
Callback widget (site integration)		✔	✔	✔
More detailed information on calls - diagrams			✔	✔
Control of the cash balance on the account			✔	✔
Download statistical information in Excel format			✔	✔
The function of receiving incoming SMS to internal numbers			✔	✔
Integration of  API services			✔	✔
Queuing system for incoming calls			✔	✔
Archiving of call records			✔	✔
6 - 10 channels (internal number)				✔
Courier decision				✔
Receive SMS about missed calls				✔
Monitoring of operators - "live" status				✔
"Live" monitoring of operators' calls				✔
Rated Evaluation Telephone System				✔
Callback function				✔
Callback statistics				✔
The function of downloading a specific call record				✔
Statistics of missed/missed calls				✔
11 - 20 channels (internal number)				✔
Monitoring of call queues / extensive analytics				✔

The functionality of all three packages is given below. The "base" package is free. The "Plus" package has significantly more features than the base package. The "Comfort" package includes access to the full functionality of the business portalThe business portal is divided into 3 different BASIC, PLUS and COMFORT packages according to services

 

The functionality of all three packages is given below. The "base" package is free. The "Plus" package has significantly more features than the base package. The "Comfort" package includes access to the full functionality of the business portalThe business portal is divided into 3 different BASIC, PLUS and COMFORT packages according to services

 

The functionality of all three packages is given below. The "base" package is free. The "Plus" package has significantly more features than the base package. The "Comfort" package includes access to the full functionality of the business portalThe business portal is divided into 3 different BASIC, PLUS and COMFORT packages according to services

 

The functionality of all three packages is given below. The "base" package is free. The "Plus" package has significantly more features than the base package. The "Comfort" package includes access to the full functionality of the business portal