VoIP Phone
A modern communication system for your business
Modern IP Telephony for Business
CityNet's corporate services cover three core areas: communications, sales, and analytics, creating a unified ecosystem
Read MoreAnalytics Business Portal
A platform where you can monitor data, calls, and operational processes in real time
SMS Service
Send marketing and informational SMS messages on the best terms
Manage your business processes based on data.
Statistics / Analytics
Get complete visibility into your communication and operational processes - monitor calls, evaluate team performance, and make data-driven decisions within a unified system
Customized analytics for your needs
Accurately understanding your customers’ opinions can be invaluable in transforming your business!
Improved Operational Efficiency
Optimize marketing processes based on analytical reports.
Cross-domain tracking and integrations
Make full use of your data - analyze your processes and make more accurate, effective decisions.
Operational Dynamics+84%
Incoming Calls184
Processed Calls612
Average Call Duration3 min 40 sec
Maximizing Information Efficiency
Make full use of your data - analyze processes and make more accurate and effective decisions.
Standard reports
Custom reporting
Call sources
Call segmentation
Cross-domain tracking
Integrations
International and local SMS services
SMS Services
Implementing SMS communication with existing and potential customers is one of the key factors contributing to the success of any business. Citynet offers the best conditions for sending marketing and informational SMS messages (A2P SMS) to subscribers of local and international mobile networks
01
API Integration
With our API, you can automate, generate, and send SMS messages directly from your own system.
02
User-friendly interface for sending informational SMS messages
A simple and convenient interface for sending informational SMS notifications quickly and efficiently.
03
Unlimited marketing SMS messaging capability
Send an unlimited number of marketing SMS messages and access detailed SMS reports with delivery statuses and activity analytics to maintain full control over your communication.
Local and international SMS
SMS to all destinations
Targeted messaging
Send messages to specific customer groups.
Low SMS service rates
The most affordable prices in Georgia
Detailed report on sent SMS messages
Detailed information about sent SMS messages
More closed deals
The integrated SMS service within the Business Portal enables your operators to send necessary messages during their workflow
Local and international numbers
Voice menu (IVR)
Call recording
Call queue
ServicesModern Call Center System
Interactive Voice MenuIVR
Easily manage your company's interactive voice menu through the Business Portal and enhance the customer experience.
Automated Call Scheduling WidgetCallback widget
Allows customers to connect with an agent instantly or schedule a callback at their preferred time
Virtual PBXPBX
Automatically manage incoming and outgoing calls, integrate the system with CRM platforms, and ensure uninterrupted business communication 24/7
Everything you need for effective communication
A better customer experience, greater efficiency for your team
The Citynet platform brings together call management, agent monitoring, analytics, and business communication tools in a single system, enabling your team to work faster, more efficiently, and with seamless coordination.
Customer Rating System
Contact Book
queue_monitoring
Audio File Generation
The Best Experience for Your Customers
Easily manage your calls, receive and route communications. Use modern VoIP, call center, and SMS services to make customer communication faster and more efficient.
Caller ID
IVR (voice menu)
Call forwarding
Desktop notifications
Click to Call
Call queue
About us
15 Years of Experience
Trusted by numerous satisfied organizations, powered by a team of professionals, and driven by continuous growth and development, Citynet.ge delivers streamlined processes, high-quality service, and affordable solutions for modern business communication.
Build effective communication with your customers, optimize marketing processes, and increase sales!
Stable Infrastructure and Ongoing Support
Easy Integration and a Business-Tailored System
Unify Calls, Analytics, and Management in One Platform
Real-Time Data and Detailed Analytics
A Unified Platform for Communication and Management
Flexible Services Aligned with Business Growth
High-Quality Service and Reliable Infrastructure
Modern VoIP and Cloud Technologies in One System
Data Security and Ongoing System Monitoring
About us
Citynet.ge is a modern telecommunications and cloud services platform that helps businesses simplify communication and grow.
We bring together VoIP technology, call center solutions, analytics, and automation in one system, so that every call becomes an opportunity.
✔ 24/7 support
✔ Modern infrastructure
✔ Business-tailored solutions
✔ High-quality communication
Resources
Read MoreBlog
Everything You Need to Know About Modern VoIP Telephony